Projects

The original project involved the complete remodeling and renovation of a four-story building.? A comprehensive reorganization of departments and traffic flow were developed to enhance and emphasize customer service.? The first floor utilizes many retail marketing concepts like a cyber cafe, a concierge station, ?purposeful? waiting areas, and remote teller systems.? A complete merchandising and fulfillment program was integrated throughout the facility.

A few years later, PG completed a second renovation of this facility to reflect the client?s updated corporate identity.? PG worked with NB&T to implement PG Teller Pods and messaging kiosks creating a cultural shift to the universal banker approach to providing banking services and products to their customers.