South Beloit, Illinois
Cornerstone Credit Union hired PG to renovate the entire exterior and interior of this branch facility while remaining within the original building foot print.
To create an open, bright and inviting entrance, PG added a glass entryway along with an entire wall of windows. Customers may stop at the self-serve document prep island, or take a seat in the waiting area that includes soft seating, children?s seating, a pair of stools, and a TV screen that can feature marketing messages. The two person teller pod includes two pneumatic tubes to allow for staff to accommodate walk-ins as well as drive up lanes from one convenient location. Using a universal banker approach, Tellers may walk customers to one of three offices that flank the left side of the lobby to continue deeper conversations about products and services. The offices feature glass walls to allow natural light to enhance the lobby.
The non-public areas in the back, include another teller area to provide service to the drive-up lanes during busier hours, a private office, a break room, and a conference room.